REFUND POLICY

At TRIXIE CHANG | life curated, each piece is thoughtfully created and carefully curated. We want you to love your purchase.

Art Prints:
Due to the made-to-order nature of our fine art prints and framed artwork, all art sales are final. We do not accept returns or exchanges unless your item arrives damaged or defective.

Crystals & Curated Goods:
Unused and unopened items may be returned within 14 days of delivery. Customers are responsible for return shipping costs unless the item was damaged or an error occurred on our part.

Damaged Orders:
If your order arrives damaged, please contact us within 7 days of delivery and include your order number and photographs of the damaged item. We will work with you to replace the item or issue a refund when appropriate.

Lost or Stolen Packages:
TRIXIE CHANG | life curated is not responsible for packages marked as delivered by the shipping carrier. Please contact the carrier directly for assistance.

Refunds:
Approved refunds will be processed to the original method of payment within 5–10 business days.

Questions regarding returns or refunds may be directed to:

Email: hello@trixiechang.com

Thank you for supporting our small business and allowing us to share a life curated with beauty, intention, and meaning.

At TRIXIE CHANG | life curated, each piece is thoughtfully created and carefully curated. We want you to love your purchase.

Art Prints:
Due to the made-to-order nature of our fine art prints and framed artwork, all art sales are final. We do not accept returns or exchanges unless your item arrives damaged or defective.

Crystals & Curated Goods:
Unused and unopened items may be returned within 14 days of delivery. Customers are responsible for return shipping costs unless the item was damaged or an error occurred on our part.

Damaged Orders:
If your order arrives damaged, please contact us within 7 days of delivery and include your order number and photographs of the damaged item. We will work with you to replace the item or issue a refund when appropriate.

Lost or Stolen Packages:
TRIXIE CHANG | life curated is not responsible for packages marked as delivered by the shipping carrier. Please contact the carrier directly for assistance.

Refunds:
Approved refunds will be processed to the original payment method within 5–10 business days.

Questions regarding returns or refunds may be directed to:

Email: hello@trixiechang.com

Thank you for supporting our small business and allowing us to share a life curated with beauty, intention, and meaning.